Privacy Policy
Who runs this site
This website is run by Chain Orbit, Saskatoon, which is accountable for the personal information described here and applies the ten fair information principles set out in PIPEDA. The site only provides education about crypto-assets. It is not a registered dealer, adviser, platform or money services business, and it collects none of the details such a business would need. Privacy questions: contact the person responsible for privacy at Chain Orbit via the email address in the footer, [email protected].
Your consent
We collect your name, email address and message with your consent, which you give by sending the inquiry form for the purposes stated above. We use and share them only for those purposes unless you agree to something else or the law requires it. You can withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by writing to [email protected]. Withdrawing may mean that we can no longer answer your inquiry. Optional analytics run only if you accept them in the cookie banner.
Your right to see and correct it
Anyone can ask us for access to the personal information we hold about them, ask for it to be corrected, and withdraw consent. Write to [email protected], say what you are asking for and give the name and email address you used in your inquiry. We may ask for a little more information to confirm that the request is yours. We respond within 30 days of receiving it. If we need more time or must refuse, we tell you why and explain how you can complain.
Accuracy and safeguards
A correct email address is needed for us to reply, so please check it before you send the form. If something is wrong, write to [email protected] and we will correct our records. Personal information is protected by safeguards that match how sensitive it is, including limited access, secure connections and careful choice of providers. No online system is entirely free of risk. Where a breach creates a real risk of significant harm to you, we will tell you and report it as the law requires.
Challenging our compliance
To ask a privacy question or challenge our compliance, contact the person responsible for privacy at Chain Orbit via the email address in the footer, [email protected]. We will review what you tell us and respond. If you remain unsatisfied, you may complain to the Office of the Privacy Commissioner of Canada at https://www.priv.gc.ca/en/report-a-concern/, which asks that the concern first be raised with the organization concerned.
Information we collect and why
The inquiry form asks for your name, your email address and your message. We collect them to read and answer your inquiry, and for no other purpose. Please do not put recovery phrases, passwords, wallet addresses or account numbers in the message. When you visit, our server and any tags on the site also receive technical data: IP address, device and browser type, the pages you view and the page that referred you. We use it to keep the site working and secure and to understand how it is used.
Sharing and service providers
Service providers that host the site and deliver email process your inquiry for us and only on our behalf. They may store information on servers outside Canada, where local law can apply while the information is there. If advertising or measurement tags are in use, their providers, for example Google, receive technical and usage data. The contents of your inquiry are not sold, and they are not given to advertisers.
How long we keep it
We collect only what we need for the purposes stated above. We keep an inquiry and our reply no longer than needed to answer you and to resolve any follow-up, and technical data no longer than needed to run and protect the site. We may keep a record longer where the law requires it or where it is needed to resolve a dispute. When information is no longer needed, we delete it or make it anonymous. Your cookie choice stays in your browser until you change it or clear site data.
Anti-spam rules for electronic messages
We use your email address only to reply to your inquiry. We send no marketing or promotional email without your consent, in line with Canada's Anti-Spam Legislation (CASL). If this ever changes, we will ask for your permission first, say who is sending the message, and include a working way to unsubscribe in every message. You can also stop any message from us at any time by writing to [email protected]. Spam can be reported to the Spam Reporting Centre run by the Government of Canada.
Date of this privacy notice
Last updated: November 2026. When this notice changes, the new version appears on this page with a new date, so review it before you send new information. We publish it so that our practices are open and easy to find. If you disagree with a change, you can stop using the site or ask us to delete your inquiry. For a question about this notice, or to ask for a copy of the information we hold about your inquiry, write to [email protected] and name the page you were reading.